10-15 Years of experience in IT support CRM Implementation experience Salesforce/Veeva/MS dynamics Any one.
Good Japanese and English communication Risk management Agile/SCRUM experience Stakeholder management and communication.
・Co-ordination with On-Site Engineers and attending customer calls
Raising risks, issues and escalation to senior management and customer
・To create all quality documents, collect metrics data and conducting Audits. To perform Value creation and KM activities.
・To create project plans and keep track of schedule for on time delivery as per the defined quality standards
・To ensure process improvement and compliance, and participate in technical design discussion and to review technical documents
・CRM Implementation experience
・Salesforce/Veeva/MS dynamics – Any one.
・Good Japanese and English communication
・Stakeholder management and communication.