中途・経験者採用

2023.06.08 デリバリー

プロダクトサポートエンジニア Bilingual Web Product Support Engineer

ポジション番号D-DPOG
ポジションWeb系 プロダクトサポートエンジニア
経験年数1+
勤務地都内 芝公園エリアを予定
主なスキルDFP (Desktop for Publishers) tool
Technical support with HTML, Java Script and CSS
Japanese language proficiency (native level or N2+) to support users, conversational English
詳細内容DFP(広告管理・配信を行う配信サーバ製品)のテクニカル・ユーザーサポート業務

Troubleshooting DFP (DoubleClick for Publishers) related issues. Reporting resolution to onshore buddies to communicate with publishers

Clearly understand the Ticket raised in CRM and document the requirements

Comply to agreed SLAor customer timelines and adhere to the high quality norms set to ensure zero-error

Improve skill level through self development or nominating training programs skill reverification tests

DFP (Desktop for Publishers) tool technical support with HTML, Java Script and CSS

Be able to work effectively in a team whilst enthusing others to do the same for the achievement of common goals of the team