| 主なスキル | Qualifications:
・5+ years' experience in ServiceNow, IT runtime delivery, Bug fixing, Upgrades, change requests, analysis, testing, documentation, and user support.
・Practical experience with C#/.NET frameworks (3.5 and above) and ASP.NET (Web Forms/MVC).
・Strong proficiency with Microsoft SQL Server (2012 and above), including TSQL and data migration.
・Experience developing Windows Services and WCF applications.
・Excellent spoken and written communication skills in English and Japanese(JLPT N2+).
・Experience working with distributed IT teams and third-party vendors.
Good-to-Have:
・Basic knowledge of WMQ (WebSphere MQ) and related tools (WMQ Explorer).
・Experience in data analytics using Qlik, Power BI, or Azure.
・Understanding of manufacturing/IIoT processes and UDT Group solutions. |
|---|
| 詳細内容 | Key Responsibilities:
・Oversee IT service delivery processes, including incident management, bug fixes, upgrades, and change requests.
・Utilize ITSM tools (ServiceNow) to track and resolve service issues.
・Develop, maintain, and troubleshoot web applications using C#, ASP.NET (Web Forms and MVC), and .NET frameworks.
・Manage Microsoft SQL Server databases, including writing TSQL queries and stored procedures, and performing data migrations.
・Design and implement Windows Services and develop WCF (Windows Communication Foundation) applications.
・Collaborate with distributed IT teams, business users, and third-party vendors to ensure timely issue resolution and project delivery.
・Provide user support and create technical documentation.
・Ensure effective communication and collaboration by leveraging strong English and Japanese language skills. |
|---|
